There is a business rule in Matrix that will prevent a listing from being saved as Withhold from MLS if the Seller/Lessor Instruction to Withhold Listing from SmartMLS form has not been uploaded to the listing as a Private- Withheld Authorization Form supplement.
You must upload the Seller/Lessor Instruction to Withhold Listing from SmartMLS form while the listing is in the Incomplete (INC) status.
Note: if you do not choose the correct supplement type (Private-Withheld Authorization Form) when you upload and save the paperwork, Matrix will not recognize that it has been uploaded and you will not be able to save the listing in the Withhold from MLS status.
Related articles:
Upload Supplements (Listing Agreement, Disclosures, etc.) to your listing
How to upload documents (video)
Seller/Lessor Instruction to Withhold Listing from SmartMLS
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