Live Streaming Broker Tour

In an effort to keep everyone safe and remain within the confines of healthy social distancing, many agents have found innovative ways to continue conducting tours of their listings without anyone having to actually step foot on the property.  With the aid of live streaming tools like Zoom, Facebook Live, etc., agents have been conducting live streaming tours of their listings that buyers' agents and their clients can view from the safety of their respective homes.

SmartMLS has taken up the challenge by modifying Matrix to accommodate this new way of showing properties.  To that end, a new option, Live Stream Broker Tour, has been added to the Tour/Open House input screen, under Open House Type:


This allows list agents to let other Matrix users know that there is a scheduled live streaming tour that will be taking place for the property in the near future.

After selecting Live Stream Broker Tour and entering all of the other relevant information (date, time, etc.), there are two additional fields that are critical to fill out correctly in order to have a successful event: 


  1. Enter the URL or link to the live streaming event in the blue field directly beneath the red text.  Do not enter anything else in this field but the URL or link.
  2. Use the Open House Description field to explain to other agents how they can access the live streaming event.

Note: if you select Live Stream Broker Tour, MLS members should not be allowed on the property for personal inspections during the streaming tour.


Here is a good example of a Live Streaming Broker Tour in the Agent OH Full display:



A new field has been added to the Tour/Open House search screen that allows you to search for listings that are conducting a Live Streaming Broker Tour:



There is also a field on the Residential (SF & CO) search screen that allows you to search for listings that have a Live Streaming Open House scheduled:



Related articles:

Live Streaming Open House

Live Streaming Showings



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