Change an Expired listing to Closed

There are some instances where a listing that should be marked Closed has expired in Matrix.  In these situations, you need to send us an email (changes@smartmls.com) that includes all of the relevant closing information:

• Contract Date
• Sales Agent
• Proposed Closing Date (PCD)
• Closed Date
• Sales Price
• financing
• Concessions (if any)
• Where sellers are going/ buyers are from

Once MLS staff gets this information, we can go in and update the listing accordingly.